Released on = May 1, 2007, 10:00 am

Press Release Author = Big Faceless Organization

Industry = Software

Press Release Summary = BFO customers lavish praise upon technical support team

Press Release Body = London, England, 1 May 2007, - Big Faceless Organization (BFO),
has been busy finding out what you like, what you want and delivering more than you
expect. The company carried out extensive qualitative research over the last twelve
months, within the client base and among all parties who tested BFO software.

When asked how easy it was to deploy, you said you liked it; building an application
using BFO products was relatively hassle free to integrate with your applications
and, custom issues were dealt with promptly by the BFO technical support team.

You said you wanted peace of mind over the future costs of software and protection
from it spiralling out of control. In response BFO's support contract now entitles
you to all new versions of the software free so you never have to pay for a new
version again. In addition, standard support terms remain in place; priority
response rates, product update notifications, priority for bug fixes and R&D feature
requests.

Furthermore, ad hoc Support is also available free of charge to customers testing
and evaluating the fully functional "pre-live" demo versions of Big Faceless
software.

CTO Mike Bremford says, "Our diverse client base continue to provide us with new and
exciting challenges posed through specific upgrade or bug fix requests. We are
always happy to assist them whilst continually developing and improving our
products". Over 85% of BFO customers, that responded, rated the software as high
quality to excellent.

A spokesman for Abbot Laboratories, the global broad-based health care company, says
"Support is the best I have seen in quite sometime. We will continue to use your
products, and would recommend them to peers".

Verizon, the US telecommunications giant says "Thank you for your commitment to
provide outstanding support to Verizon"

Admios, the Californian based systems integrator says "Support team was excellent.
Fast to respond".

For more customer testimonials go to http://big.faceless.org/casestudies.jsp

For more information on how Big Faceless products can improve your business go to
http://www.bfo.co.uk

About BFO: BFO is a global resource of Java components for the international B2B
market. Products include the Big Faceless Report Generator, PDF and Graph Libraries.
The client portfolio includes Boeing, Lehman Brothers, Harvard University, HSBC,
Fannie Mae, Roche, Toyota and the US Department of Energy. For more information
about BFO visit http://bfo.co.uk

Web Site = http://bfo.co.uk

Contact Details = Phone+44-20-73497053
Fax+44-20-76813452
Postal AddressBig Faceless Organization
Worlds End Studios
132-134 Lots Road
London SW10 0RJ
UNITED KINGDOM